Assuming the insurer has the same goal
An adjuster may be courteous and efficient, but the insurer evaluates coverage and exposure for its own business purposes. Treat requests seriously and read them carefully.
Do not guess when you do not know an answer. Correcting a factual mistake later can become unnecessarily difficult.
Signing broad documents too soon
Medical authorizations, property releases, and settlement agreements can carry lasting consequences. Understand their scope, which claims they release, and whether treatment is complete.
A quick offer may not reflect future care, time away from work, or unresolved symptoms. That does not make every early offer improper, but it makes informed review important.
Losing track of records and deadlines
Keep copies of every letter, form, estimate, and claim number. Note dates of calls and preserve envelopes or electronic delivery records.
Deadlines vary and may be shorter for claims involving public entities or other special circumstances. Prompt advice can help identify what applies.
Overlooking privacy and social media
Public posts may be reviewed without the context you intended. Consider pausing case-related posts and adjusting privacy settings without deleting or altering relevant material.
Never send medical or financial records through an unverified channel. Ask why information is requested and how it will be protected.
Related resources
Visit the resource center or review the personal injury FAQ.